Your front desk, awake at 2 a.m., in two languages.
Front Desk is an AI assistant that answers your guests and customers in English and Spanish, at any hour. It replies only from your own information: prices, hours, policies. Anything it doesn’t know goes to you.
Get a setup quote See pricing from $59/monthBuilt for hostels, surf schools, tour operators, restaurants, rentals and small shops.
What it handles for you
The repeat questions that eat your day, answered instantly and in your business’s voice.
- Prices and general availability
- Answers from your price list and schedule. If it isn’t in your information, it doesn’t guess. It hands off.
- Booking requests
- Collects dates, party size and contact details, then sends you a clean request by email or WhatsApp.
- Directions and what to bring
- Location, parking, what to pack, cancellation policy: what you already wrote on your site, said like a person.
- English and Spanish, no switching
- Replies in whichever language the guest writes in, even if they mix both.
- Handoff to a human
- Complaints, special cases and anything outside its information reach you with a summary of the chat.
- A monthly report
- What your customers ask most, what it couldn’t answer, and what we adjusted. Useful even for improving your own website.
How we set it up
You don’t touch code. You send your information and review the result.
You send your information
Your website, price list, hours and policies. We build the assistant’s knowledge from that.
We test it with you
You get a test link. Ask the hardest questions you can think of, in English and Spanish, and we fix what fails.
It goes live on your site
We add one snippet to your page (or install it if we already host you). Fourteen days of adjustments are included after launch.
Pricing
Monthly, no contract. Cancel any time. Prices in US dollars.
| Starter$59 /month | Fits most small businessesBusiness$149 /month | Pro$349 /month | |
|---|---|---|---|
| Setup (one time) | $149 | $349 | $749 |
| Conversations included per month | 400 | 2,000 | 8,000 |
| Where it works | Chat on your website | Website + WhatsApp* | Website + WhatsApp* + email |
| Your information it knows | Up to 20 pages | Up to 100 pages | Up to 400 pages |
| Booking requests | By email | By email and WhatsApp | Link to your booking system, quoted separately where possible |
| Businesses or locations | 1 | 1 | Up to 3 |
| Report | Monthly | Monthly + answer tune-up | Monthly + quarterly review |
| Support | Priority email | ||
| Ask for Starter | Ask for Business | Ask for Pro |
What counts as a conversationOne thread with one guest or customer within 24 hours, however many messages it holds. Beyond your plan’s limit: $0.06 per extra conversation.
*WhatsAppWhatsApp Business charges its own messaging fees. We pass them through at cost with no markup, and review them with you before the channel is switched on.
ZYNTHIO hosting clientsIf we already host your website, the setup fee is waived.
What it won’t do
An assistant that over-promises loses customers. These limits are on purpose.
- It doesn’t make things up. If a price or hour isn’t in your information, it says so and flags you.
- It says it’s an AI at the start of every chat. Nobody thinks they’re talking to a person.
- It doesn’t confirm bookings or take payments unless your booking system is connected (Pro, quoted).
- It gives no medical, legal or financial advice. If someone asks, it hands off to a person.
Questions
Does it replace my staff?
No. It takes the repeat questions so your people can handle what needs a person: special cases, complaints, bookings that need confirming.
Which AI does it use?
It’s built on Claude, from Anthropic. Messages are processed through Anthropic’s API, subject to its terms.
What happens to my customers’ conversations?
We keep transcripts so you can review them and for the monthly report. Ask us to delete them at any time. Don’t ask customers for payment details or passwords in the chat.
What if it answers wrong?
During testing and the 14 days after launch we fix every bad answer at no charge. After that, the monthly tune-up on Business and Pro keeps closing those gaps.
Does it work in other languages?
It’s designed and tested for English and Spanish. If your guests speak Portuguese, French or German, write to us and we’ll look at it.
Can I cancel?
Yes, any time, no penalty. Setup is a one-time charge for building and testing your assistant and is not refundable.
Get your setup quote
Tell us about your business. We reply by email with a proposal and a test date.